We are CrystalByte, a remote-first company building tools used by thousands of teams worldwide. Our operations team is growing and we need a Lead Operations Manager to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Coordinate with vendors, partners, and external stakeholders
- Identify bottlenecks and implement scalable process improvements
- Manage cross-functional project delivery from planning to completion
- Document processes and ensure knowledge is shared across teams
- Support resource planning and capacity management initiatives
- Own and optimize end-to-end operational processes and workflows
- Facilitate agile ceremonies and keep teams aligned on priorities
What We're Looking For:
- 7+ years of progressive experience in your field
- Experience leading and growing high-performing teams
- Track record of defining and executing on strategic initiatives
- Deep expertise in your domain with a broad technical perspective
- Strong organizational and cross-functional collaboration skills
What We Offer:
- Flexible hours — we trust you to manage your time
- Parental leave and family-friendly policies
- Health, dental, and vision insurance (or stipend for international hires)
- Annual learning and development budget ($1,500+)
- Unlimited PTO and company-wide recharge days
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.