MosaicDigital is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Lead Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.
What You'll Do:
- Build and maintain a healthy sales pipeline using CRM tools
- Identify customer needs and align solutions to their goals
- Provide market feedback to product and marketing teams
- Manage the full sales cycle from prospecting to closing
- Develop and deliver compelling product demos to potential clients
- Collaborate with customer success on seamless handoffs post-sale
What We're Looking For:
- Strong organizational and cross-functional collaboration skills
- Experience leading and growing high-performing teams
- 7+ years of progressive experience in your field
- Track record of defining and executing on strategic initiatives
- Deep expertise in your domain with a broad technical perspective
What We Offer:
- Competitive salary with equity or performance bonuses
- Annual learning and development budget ($1,500+)
- Flexible hours — we trust you to manage your time
- Unlimited PTO and company-wide recharge days
- Parental leave and family-friendly policies
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.